ThemisIQ Compliance Inc.

Terms of Service

Effective: June 22, 2026Governed by: Ontario, Canada lawlegal@themisiq.co
Master Subscription Agreement
These Terms of Service (the "Agreement") govern access to and use of the ThemisIQ platform and related services provided by ThemisIQ Compliance Inc. ("ThemisIQ", "we", "us", or "our"). By purchasing or using the Service, you agree to be bound by this Agreement.
Contents
Business-only eligibilityWhat you're buyingFees and paymentTerm, renewal and cancellationImmediate access and commencement of performanceAcceptable useCustomer data, privacy and securityConfidentialityIntellectual propertyAccuracy, methodology and AI-assisted outputsSuspension and terminationService failureWarranties and limitation of liabilityForce majeureExport controls and prohibited useSurvivalGoverning law
Section 1

Business-only eligibility

ThemisIQ is offered solely to businesses and organizations acting in a commercial or professional capacity. By purchasing, you represent and warrant that you are entering into this agreement for purposes related to your trade, business, or profession, and not as a consumer. Consumer rights applicable to consumer transactions may not apply to purchases made for business purposes. You further represent that you have authority to enter into this Agreement on behalf of the organization you represent.

Section 2

What you're buying

Each module purchase grants a non-exclusive, non-transferable 12-month license to access the applicable module and generate unlimited reports during the subscription term. Access is enabled only after payment has been received in full. Bundles grant the same rights for all included modules.

Section 3

Fees and payment

Fees are the annual list prices in effect at the time of purchase. Payment is due in advance and access begins once payment has been successfully processed. Orders up to US$10,000 may be paid by card. Orders above US$10,000 are invoiced and payable by card or wire transfer. Fees exclude applicable taxes, duties, VAT, GST, HST, or similar charges, which remain the responsibility of the customer.

Section 4

Term, renewal and cancellation

The license term begins when access is first provisioned and continues for twelve (12) months. Subscriptions do not renew automatically and no recurring charges are made. ThemisIQ will send a renewal reminder 30 days before expiry. Customers may renew by placing a new order. If the subscription is not renewed, access ends upon expiration of the current term. Non-renewal does not entitle the customer to a refund of fees already paid. Future auto-renewing subscriptions may be introduced. Any such subscriptions will be implemented only in accordance with applicable law and with appropriate advance notice and cancellation mechanisms.

Section 5

Immediate access and commencement of performance

Customers request that access to the Service begin immediately following payment. For purposes of this Agreement, performance is deemed to begin upon first login to the platform or the generation of any report. To the extent permitted by applicable law, any statutory cancellation or withdrawal rights that may otherwise apply may cease once performance begins. See Part C (Checkout Consent).

Section 6

Acceptable use

Customers may use the Service solely for their internal business purposes. Customers may not:

resell, sublicense, lease, or distribute the Service to third parties;
reverse engineer, decompile, or attempt to derive source code;
interfere with platform security or operations;
use the Service unlawfully;
circumvent technical limitations or access controls; or
permit unauthorized users to access the Service.

Unless otherwise agreed, each license is limited to a single organization.

Section 7

Customer data, privacy and security

Customers retain ownership of all information and data they submit to the Service. ThemisIQ processes customer data in accordance with its Privacy Policy and applicable privacy laws. Customers are responsible for ensuring they have appropriate authority to provide any information uploaded to the Service.

Section 8

Confidentiality

Each party agrees to maintain the confidentiality of non-public information received from the other party and to use such information solely for purposes related to the Service. Confidential information does not include information that:

is publicly available;
was independently developed;
was lawfully obtained from a third party; or
is required to be disclosed by law.
Section 9

Intellectual property

The Service, including software, methodologies, algorithms, frameworks, taxonomies, prompts, templates, workflows, documentation, trademarks, and all associated intellectual property rights, remain the exclusive property of ThemisIQ. Customers retain ownership of their underlying data and reports generated using their own information. Nothing in this Agreement transfers ownership of ThemisIQ intellectual property to the customer.

Section 10

Accuracy, methodology and AI-assisted outputs

Outputs provided through the Service are intended as decision-support tools only. Reports may incorporate automated methodologies, calculations, rules-based processing, and artificial intelligence technologies. Customers remain solely responsible for reviewing, validating, approving, and determining the suitability of all outputs before using them in regulatory filings, disclosures, certifications, or business decisions.

Section 11

Suspension and termination

ThemisIQ may suspend or terminate access immediately where:

fees remain unpaid;
customers materially breach this Agreement;
unlawful activity is suspected;
platform security is threatened;
misuse or attempted reverse engineering occurs; or
continued access could expose ThemisIQ or other users to risk.

Termination does not relieve customers of obligations accrued before termination.

Section 12

Service failure

If ThemisIQ fails to provide material access to the Service purchased by the customer, ThemisIQ's sole obligation will be to restore service or provide a pro-rata refund for the portion of the subscription that could not reasonably be delivered. Nothing in this Agreement limits any rights that cannot legally be excluded.

Section 13

Warranties and limitation of liability

Except as expressly stated, the Service is provided "as is" and "as available." To the maximum extent permitted by law, ThemisIQ disclaims all implied warranties. In no event shall ThemisIQ be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages. The aggregate liability of ThemisIQ shall not exceed the greater of:

fees paid by the customer during the preceding twelve months; or
US$10,000.
Section 14

Force majeure

Neither party shall be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, internet outages, cyberattacks, cloud provider failures, labor disruptions, governmental actions, or other force majeure events.

Section 15

Export controls and prohibited use

Customers represent that they are not subject to sanctions or trade restrictions and will not use the Service in violation of applicable export control laws or for unlawful purposes.

Section 16

Survival

The following provisions survive termination or expiration:

payment obligations;
confidentiality;
intellectual property rights;
disclaimers;
limitations of liability; and
dispute resolution provisions.
Section 17

Governing law

This Agreement is governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict-of-law principles.

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