ThemisIQ Compliance Inc.

Privacy Policy

Effective: October 18, 2026TIQ-PRV-001 · v2.9ThemisIQ Compliance Inc. · Canadaprivacy@themisiq.co
Governing law: Canada (PIPEDA · Law 25 · CASL) + US state privacy laws + GDPR / UK GDPR for EU/UK customers
ThemisIQ Compliance Inc. is a Canadian company. This Privacy Policy complies with Canadian federal and provincial privacy law as the primary framework. Additional rights for US residents (CCPA/CPRA, state laws, CAN-SPAM, COPPA) are set out in Section 11.
Contents
Who we are What we collect Free accounts How we use your data Legal basis Data sharing Staff access to your documents International transfers Data retention Your rights US residents NEWCookies Contact & complaints
Section 1

Who we are

ThemisIQ Compliance Inc. ("ThemisIQ", "we", "us") is a compliance intelligence and SaaS platform company incorporated in Canada, operating www.themisiq.co.

Our designated Privacy Officer is the Chief Executive Officer: privacy@themisiq.co. All privacy requests should be directed to this address.

Section 2

What we collect

CategoryExamplesOur role
Account dataName, work email, job title, company, billing addressController
Platform dataGHG data, workforce metrics, supply chain data, AI inventories entered into ThemisIQ modulesProcessor: you are the controller
Assessment dataCompliance Assessment answers, email, company, roleController
Free account dataName, work email, company, one Scope 1 and Scope 2 calculation, the country of its first site, sign-in records, and the IP address and browser details recorded with a marketing consent choiceController
Usage dataLog data, IP addresses, browser type, pages visited, feature usageController
What we never collect
Payment card numbers (Stripe handles these). Special category personal data unless specifically agreed in writing. We never sell personal data. We use no advertising cookies or tracking pixels.
Section 3

Free accounts

You can calculate Scope 1 and Scope 2 emissions on ThemisIQ without an account. If you choose "Keep my results", we create a free account for you and keep that one calculation. This is what that collects, why, and for how long.

What we collectWhyHow long we keep it
Your nameTo address your results email and identify your account.While the account exists.
Your work emailTo send your sign-in code, sign you in, and email you your results.While the account exists.
Your companyTo name the company your calculation is saved under.While the account exists.
Your calculation: the sites and figures you entered, and the results worked out from themTo save it to your account and email it to you. Until you confirm your email, we hold a copy so that you can confirm on another device.The held copy: deleted when you confirm, or deleted within a day after its 24 hours end. The saved calculation: while the account exists.
The country of your first siteTo understand which countries our free accounts report from.While the account exists.
Your IP addressTo limit repeated requests and sign-ups from one connection, which protects the service from abuse.With the held copy, until that copy is deleted. In our rate-limit records, for 30 days.
Your marketing choice, with your IP address and browser details (user agent) and the timeTo prove what you agreed to, as Canada's anti-spam law (CASL) requires. We record your choice whether or not you tick the box.As a marketing consent record: 3 years from your last interaction with us.

The free account uses these service providers: Supabase stores the account, the calculation and the consent records, and sends your sign-in code; Resend delivers the sign-in code and results emails; Cloudflare Turnstile checks that the forms are used by a person, and receives your IP address and browser details for that check; Vercel hosts the site and receives your IP address with each request. Stripe is not involved unless you buy a plan.

The box asking whether you want occasional updates is unticked and optional, and your account does not depend on it. You can withdraw your consent at any time with the unsubscribe link in an email that carries one, or under "Email updates" on your dashboard. Withdrawal takes effect immediately. We keep the record of your choice and of your withdrawal, with the time of each, as proof of consent; withdrawing does not delete that record.

Section 4

How we use your data

PurposeData usedLegal basis
Delivering the ThemisIQ platformAccount data, platform dataContract performance
Sending assessment resultsAssessment data, emailExpress consent (CASL)
Sending the results you asked for, sign-in codes, and keeping your free calculationFree account dataContract performance (your request)
Marketing emailsAccount data, emailExpress consent (CASL): unsubscribe anytime
Billing and invoicingAccount dataContract / legal obligation (CRA)
Platform securityUsage data, log dataLegitimate interests
Section 5

Legal basis

For Canadian residents, our basis is the PIPEDA fair information principles: primarily consent and legitimate business purposes.

For EU/EEA/UK residents, our bases under GDPR / UK GDPR are: contract performance (Art. 6(1)(b)), consent (Art. 6(1)(a)), legal obligation (Art. 6(1)(c)), and legitimate interests (Art. 6(1)(f)).

For Québec residents, Law 25 applies additional requirements: Privacy Impact Assessments, 72-hour breach reporting to the CAI, named Privacy Officer, and data portability rights.

Section 6

Data sharing

RecipientData sharedPurposeLocation
Supabase (AWS)All platform dataDatabase, auth, storageUSA
VercelApplication trafficHosting and CDNGlobal
StripeBilling dataPayment processingUSA
ResendName, emailTransactional email, including sign-in codes (sent for Supabase) and results emailsUSA
Cloudflare (Turnstile)IP address, browser detailsChecking that sign-up, sign-in and "Keep my results" forms are used by a personGlobal
AnthropicSource documents uploaded for Bill Review, and the name of the location each one is forReading figures off Bill Review documents for inventories read by AI. Documents uploaded while an inventory is read by a ThemisIQ specialist are never sent to it.USA
We do not sell, share, or trade personal data
ThemisIQ does not sell personal information as defined under CCPA. We do not share personal information for cross-context behavioural advertising. ThemisIQ products are entirely ad-free.
Section 7

ThemisIQ staff access to your documents

  • If a ThemisIQ specialist reads your bills, our staff view the documents you upload in order to read them.
  • Every time our staff open a document in our review tools, it is logged, and the link they are given works for 5 minutes.
Section 8

International transfers

ThemisIQ is Canadian. Data is processed in Canada and transferred to sub-processors in the United States.

EU/UK customers: GDPR transfer mechanism
For EU/UK customers, we rely on Standard Contractual Clauses (SCCs) under GDPR Article 46(2)(c) and the UK International Data Transfer Agreement (IDTA). Our DPA incorporating SCCs is available at legal@themisiq.co.
Section 9

Data retention

Data typeRetention periodBasis
Customer platform dataSubscription duration + 12 monthsContract
Account and contact data (customers who have bought a plan)7 years from last activityCanada Revenue Agency
Free accounts that never buy a plan, and their calculationWhile the account is used. A free account with no sign-in for 24 months may be deleted, after 30 days' notice by emailPIPEDA: limiting retention
Calculation held while you confirm your emailDeleted when you confirm, or deleted within a day after its 24 hours endProviding the service you asked for
Rate-limit records (IP address and email key)30 days, then deleted automaticallyProtecting the service from abuse
Marketing consent records3 years from last interactionCASL
Assessment / lead data3 years from collectionPIPEDA / CASL
Security and audit logs5 yearsLegitimate interest: security
Billing records7 yearsCanada Revenue Agency
Section 10

Your rights (all jurisdictions)

To exercise any right, email privacy@themisiq.co. We respond within 30 days (Canada/EU) or 45 days (US). No charge for the first request in any 12-month period.

🇺🇸 US residents: additional rights
Section 11

Additional rights for US residents

ThemisIQ does not sell personal information as defined under CCPA §1798.140(ad). You do not need to submit a "Do Not Sell or Share" request because we do not engage in these activities.

Residents of California, Virginia, Colorado, Connecticut, Texas, Montana, Oregon, Delaware, New Hampshire, New Jersey, Nebraska, and Maryland have rights to access, delete, correct, and port their personal data. To exercise any right, email privacy@themisiq.co.

CAN-SPAM: All ThemisIQ commercial emails to US recipients comply with CAN-SPAM. Every commercial email contains a functioning one-click unsubscribe link honoured within 48 hours.

COPPA: The ThemisIQ platform is directed exclusively at business professionals. We do not knowingly collect personal information from persons under 13.

Section 12

Cookies

We use essential cookies (session management, authentication) and optional analytics cookies (anonymised usage). We do not use advertising cookies, tracking pixels, or third-party behavioural targeting. ThemisIQ products are entirely ad-free.

Each free tool (the Climate Risk Screening, the free GHG calculator, the Compliance Obligation Map and the Canada forced labour check) sets one cookie of its own, named tq_free_ followed by the tool, so each browser gets one free use of each tool. The cookie is first-party and HTTP-only, it is signed so it cannot be altered, and it holds only the time of your first use and a random number: no IP address, no email and nothing about your answers. It expires after 30 days. To stop one network using a free tool many times, we also count new free uses per IP address for 7 days; that count is kept as a rate-limit record (Section 9).

Section 13

Contact & complaints

Privacy Officer, ThemisIQ Compliance Inc.
Email: privacy@themisiq.co · Response: 30 days (Canada/EU) · 45 days (US)